CMD 028: How To Help Your Team Stay Connected Through Appreciation – Dr. Paul White
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Hosted by: Greg Harrod
In This Episode
Disconnected. Isolated. Separated.
Who do those words describe?
Unfortunately, many workers today would use those harsh adjectives to capture how they feel.
That’s true now more than ever.
With more and more people working remotely or in a hybrid model, it’s hard for leaders to stay connected with their teams.
And, even harder for team members to stay connected with one another.
Thankfully, today’s guest has a proven solution.
Showing appreciation, using the appropriate language of appreciation for each coworker, will help your team stay connected.
Dr. Paul White, best selling author and psychologist, has done the research and he’s an expert.
Dr. White shares in this episode what he’s learned from data gathered from hundreds of thousands of employees working in companies of various sizes in all types of industries.
In this conversation you’ll get practical strategies and techniques you can apply with your team to help them stay connected.
And, they’re all based on the power of showing appreciation.
Today’s Guest
Dr. Paul White
Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work.
Dr. White is the coauthor of four books including, The 5 Languages of Appreciation in the Workplace, written with Dr. Gary Chapman (author of the #1 NY Times bestseller, The 5 Love Languages), which has sold over 400,000 copies.
Based on their extensive research and expertise, Dr. White and Dr. Chapman have developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust.
His latest book is Making Things Right at Work: Increase Teamwork, Resolve Conflict, and Build Trust.
In this book, you’ll learn:
- How to discern the causes of workplace conflict
- How to avoid unnecessary disputes
- How to repair relationships when you’ve messed up
- How to let go of past hurts and rebuild trust
Dr. White has also written articles for and been interviewed by Bloomberg’s Business Week, CNN/Fortune.com, Entrepreneur.com, Fast Company, FoxBusiness.com, Huffington Post LIVE, U.S. News and World Report, and Yahoo! Finance.
As a speaker and trainer, Dr. White has taught around the world.
His expertise has been requested by Microsoft, Miller Coors, NASA, the Million Dollar Round Table, ExxonMobil, the Milken Institute, DIRECTV, the Salvation Army, Princeton University, Dartmouth College, Napa Valley Community Foundation, Rockefeller Philanthropy Advisors, Compassion International, over 725 universities and colleges, and numerous other national organizations.
You’ll Learn
3 Fundamental Career Skills from Today’s Guest
1. Perseverance
“Overnight success” doesn’t happen overnight.
Be diligent and consistent in pursuing your goals and dreams.
And, don’t give up.
2. Listen to your clients
Pay attention to those you are seeking to serve in your business.
Listen to what needs they have, what pain points aren’t being addressed.
This will give you insight to determine how to best help your customers. And, grow your career and business in the process.
3. Focus on serving your clients
Focus less on making money or being profitable.
If you serve your clients well, by providing either a good quality product or service, they’re going to pay you for it.
Keep your fixed costs low so you have more flexibility to serve your customers well. Especially during economic downturns.
Links and Resources from this Episode
Learn more about Dr. White and his work on his website (AppreciationAtWork.com)
Connect with Dr. White on LinkedIn or follow him on Twitter (@drpaulwhite)
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Thank You
As always, thank you for listening and for sharing this with others who may find the Connect Mobilize Deliver podcast valuable.
Let’s lead with kindness and confidence.
Greg
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