CMD 022: Make Your Thank You Better By Asking 3 Questions


CMD 022: Make Your Thank You Better By Asking 3 Questions

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Hosted by: Greg Harrod


In This Episode

Saying thank you isn’t quite as easy as it seems.

Well it can be easy, but if you want to say thank you in a way that’s really meaningful and has a deep and lasting impact, it takes some effort. Some up front planning.

You actually have to think about it.

That effort is totally worth it if you want to have a positive impact on the person you’re thanking.

And, isn’t that the reason you’re saying thank you? To positively impact another person? To let them know they’ve done something that has helped or encouraged you?

To help you say thank you better, I’m sharing 3 questions that I find helpful to step my game up and go beyond a casual, poorly planned two word: “Thank You”.

I also tell the story of how one thank you I received from a friend and coworker made a huge difference in my outlook on my career and my life.

I explain why that thank you was so powerful in my life.

And, I show you how you can also say thank you in ways that will impact the people in your life in a powerful, positive way.

It starts with asking 3 questions.

3 Questions to Ask to Make Your Thank You Better

1. Who will you thank?

There are situations where the answer to this question is obvious. But, the most powerful thank yous are sometimes given in less obvious circumstances.

Saying thank you to someone when they don’t expect it can have a big impact.

2. What will you thank them for?

The answers to this question and question 3, are based on the book The 5 Languages of Appreciation in the Workplace, Empowering Organizations by Encouraging People by Dr. Gary Chapman and Dr. Paul White.

These three tips will help you determine what you will thank a person for:

Be Specific

Focus on Character Traits

Focus on Personality


These guidelines apply when you say thank you just like they do when you show appreciation to your teammates.

3. How will you thank them?

How you thank someone is critical.

Consider these four settings and determine which will make the person you want to thank feel most appreciated.

Personal, one-on-one

Small group setting

Public scenario

Written words


Some people want to be thanked in public. Others don’t.

Many of your teammates would like to receive a hand-written note, but others may like an email with their manager copied.


Intentionally design your thank you based on these three questions and you will distinguish yourself as a kind and confident leader.

Links and Resources from this Episode

Explore the many valuable resources on the Appreciation at Work website

Get a copy of the book The 5 Languages of Appreciation in the Workplace, Empowering Organizations by Encouraging People by Dr. Gary Chapman and Dr. Paul White.

Follow Dr. Paul White on LinkedIn

Connect with my buddy who got me started podcasting, Chet Sears on LinkedIn

Listen to Chet on the Hardheaded podcast

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Thank You

As always, thank you for listening and for sharing this with others who may find the Connect Mobilize Deliver podcast valuable.

Let’s lead with kindness and confidence.

Greg

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