Jonathan Raymond describes his creation, The Accountability Dial, as a tool. Whether I’m working in the garage, cooking in the kitchen, or leading a team, I like to have the right tools. If you feel the same way, you’ll want to invest 30 minutes of your precious time to watch this video (which is also …
How To Use A Powerful Tool, The Accountability Dial Read More »
If you’re an experienced leader, you may disagree with my statement that accountability is hard. You may believe accountability is actually simple. Just do these three things. Set the right goals. Establish metrics to track progress toward those goals. Regularly review progress and results with the team. What’s so hard about that? I suppose you’re …
Why Accountability Is Hard And How to Make It Easier Read More »
Deliver results? Those words in the title may cause you to want to stop reading immediately. After all, you can get content focused on performance and results anywhere. But, hang on. Stick with me please. I see the ability to deliver results and the ability to lead teams with kindness and confidence as inseparable. In …
Want To Be A Kind And Confident Leader? Deliver Results. Read More »
We all want to be confident don’t we? This is especially true if we’re leading a team, either formally or informally. The problem is insecurity. It’s always within us. It’s lurking, waiting to attack and destroy our confidence. And, when does this attack occur? When things get difficult. I’m sure you’re nodding your head, because …
I know what you’re thinking. Connect people in 2 minutes? That can’t be right. Connecting with your teammates and helping them connect with one another must be harder than that. And, it certainly takes more time. People don’t connect in just two minutes. Okay. I hear what you’re saying. Deep connections do take significant time …
Connect. Mobilize. Deliver. – A framework for leading a team Connect. Mobilize. Deliver. These 3 words are the 3 things to focus on to lead a successful team. These clear and simple terms capture the way I think about leading with kindness and confidence. They give me focus and direction as I lead teams. If …
Have you ever been on a call or in a meeting and someone starts rambling? You know the person, the rambler. The leader of the call asks a question and the rambler answers it, about 3 or 4 times, adding more words each time. At the same time, the other people on the call are …
How To Stop Someone From Rambling So They Can Be Heard Read More »
If you are wondering what it means to serve your team by zooming out, let me ask you two questions. My answers to those two questions are found in a funny story from the Harrod home. Imagine our surprise when we saw this on our camera roll This particular photo was taken many years ago …
What is the most important thing to get right with emails? We must be clear about who we are seeking to serve with each email we send.
Four strategies for how to deal with a bully with practical steps to apply kindness in taking courageous actions for the good of the bully and the team.